Terms of Service

1. Acceptance of Terms

By accessing or using the Jarrah Agency website at jarrah.agency ("Site") or engaging our services, you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, please do not use our Site or services.

2. About Jarrah

Jarrah Consulting Group Pty Ltd ("Jarrah", "we", "our", or "us") is a marketing and data analytics agency specialising in performance marketing, analytics engineering, and AI consulting for growth-stage companies. ABN 38 691 030 323. Registered address: 2 Mint St, East Victoria Park WA 6101, Australia. Contact: hello@jarrah.agency.

3. Services

Jarrah provides marketing and analytics services including but not limited to:

• Performance marketing (paid search, paid social, programmatic advertising)
• Analytics engineering (data pipelines, dashboards, attribution modelling)
• AI consulting and implementation for marketing teams
• SEO and Answer Engine Optimisation (AEO)

Specific services, deliverables, timelines, and fees are governed by a separate written agreement (Statement of Work or Service Agreement) between Jarrah and the client. These Terms apply to your use of the Site and constitute the baseline legal relationship between you and Jarrah.

4. Use of the Site

You agree not to:

• Use the Site for any unlawful purpose or in violation of these Terms.
• Attempt to gain unauthorised access to any part of the Site or its infrastructure.
• Transmit any harmful, offensive, or disruptive content via contact forms or other means.
• Scrape, copy, or reproduce any content from the Site without prior written permission.
• Misrepresent your identity or affiliation when contacting us.

5. Intellectual Property

All content on this Site — including text, graphics, logos, icons, images, and code — is the property of Jarrah Consulting Group Pty Ltd or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any part of this Site without our express written permission.

6. Client Data and Responsibilities

Where Jarrah is engaged to provide services involving access to your platforms (e.g. Google Ads, Meta Ads, analytics accounts):

• You are responsible for ensuring you have the right to grant Jarrah access to the relevant accounts and data.
• You are responsible for the accuracy and legality of any data, creative assets, or targeting parameters you provide.
• You agree to comply with the terms and policies of any third-party platforms used in the delivery of services (including Google Ads policies, Meta advertising standards, etc.).
• Jarrah will handle your data in accordance with our Privacy Policy and any data processing agreement in place.

7. Disclaimers

The Site and any free tools provided (such as our statistical significance calculator and A/B test sample size calculator) are provided "as is" without warranties of any kind. While we strive for accuracy, Jarrah does not warrant that:

• The Site will be uninterrupted, error-free, or free of viruses.
• Results from our free tools are suitable for any particular business decision.
• Any content on the Site constitutes professional marketing, legal, or financial advice.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Jarrah Consulting Group Pty Ltd and its directors, employees, and contractors shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Site or our services, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from use of the Site shall not exceed the amount paid by you to Jarrah in the three months preceding the claim (or $100 AUD if no payment has been made).

9. Third-Party Links

Our Site may contain links to third-party websites. These links are provided for convenience only. Jarrah has no control over the content of those sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

10. Governing Law

These Terms are governed by the laws of Western Australia and the Commonwealth of Australia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Western Australia, Australia.

11. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

12. Contact

For questions about these Terms, please contact us at:
hello@jarrah.agency